Technical Support Scientist - US/EU
About Cyagen Biosciences
Cyagen Biosciences is a global leader in AI-driven, fully human antibody drug R&D and preclinical CRO services. Founded in 2006 as a High-Tech Enterprise, Cyagen leverages proprietary gene-editing technology and integrated platforms — including HUGO-Ab™, AbSeek™, HUGO-Ab™, and HUGO-GT™ — to enable target validation, antibody discovery, screening, and functional validation across oncology, autoimmune, metabolic, and other key disease areas.
Role Overview
Our international team is expanding, and we are seeking a talented scientist who combines deep technical expertise with strong communication skills to help researchers accelerate drug discovery and development.
Key Responsibilities
Customer-Facing Scientific Support
- Serve as the technical bridge between customers and internal R&D/production teams, ensuring accurate and efficient communication throughout project delivery.
Business Development Enablement
- Support the BD team with technical consultations for animal models, CRO services, and related solutions.
Cross-Functional Collaboration
- Work closely with internal R&D, production, and commercial teams to translate customer requirements into deliverable scientific solutions.
Scientific & Market Development
- Stay current with advances in molecular biology, immunology, oncology, neuroscience, antibody engineering, and pharmacology; share insights with the team.
- Provide field feedback to help optimize Cyagen's platforms and services.
External Engagements
- Deliver compelling technical presentations and training to customers and internal colleagues.
- Travel to meet customers, attend conferences, and support commercial activities and industry events.
What We're Looking For
Essential
- PhD in Molecular Biology, Antibody Engineering, Immunology, Oncology, Neuroscience, Pharmacology, or a related life-science field (required).
- Experience working within a biotechnology, pharmaceutical, CRO, life-science tools, or related organization (required – 3 years minimum).
- Strong scientific understanding of biological research and experimental methodologies.
- Knowledge of animal models, gene editing, antibody discovery, preclinical pharmacology, or CRO services.
- Ability to understand complex scientific problems and translate them into practical experimental or service solutions.
- Excellent communication, interpersonal, and presentation skills:
○ Able to convey scientific concepts to researchers and other technical audiences.
○ Confident engaging with business stakeholders.
- Excellent verbal and written communication skills in English.
- Strong organization, prioritization, and time management skills, with resilience under pressure.
- Ability to work independently while collaborating effectively with geographically distributed, crossfunctional teams.
- Willingness and ability to travel internationally as required.
Desirable
- Experience in a customer-facing, technical support, scientific consulting, application scientist, field scientist, or business development role.
- Experience supporting commercial opportunities, technical proposals, or customer solution development.
- Experience presenting to external, non-academic audiences — customers, industry conferences, or webinars — rather than solely academic settings.
- Commercial awareness and an interest in how scientific solutions translate into business opportunities.
Why Join Cyagen?
- Be part of a fast-growing global biotech company with a strong scientific reputation and AI-driven discovery platforms.
- Work remotely, with a supportive, cross-functional international team.
- Competitive compensation, health benefits, and opportunities for professional growth.
- Make a real impact — your work helps researchers accelerate drug discovery and development.
Location & How to Apply
Location: Remote — US/EU
To apply: Send your resume to hr2@cyagen.com and tell us why you're excited about this role. We can't wait to hear from you!
Cyagen Biomodels LLC
2255 Martin Avenue, Suite E
Santa Clara, CA 95050-2709, US